Notwithstanding, I was able to secure a transaction that, in hindsight, would become the source of my current distress. Upon my arrival, I was greeted by a palpable air of indifference that hung over the showroom floor like a thick fog. A meandering saga that veered wildly off the path of customer satisfaction, my experience with this establishment felt like a chaotic symphony performed without a conductor. Unfortunately, my interaction with has made me realize that some challenges are needlessly complex, burdensome, and entirely avoidable. It's said that with every sunrise comes a new day filled with fresh opportunities and challenges. If you have any experience with Car Sales or their services, please leave your reviews below. There are many websites that facilitate the sale of private owned cars to new customers, including and, and even websites that work with dealerships will also facilitate sales between private buyers and sellers, like or Yahoo Auto. That being said, the few reviews which are available do appear to be very positive in nature, both from car buyers and from car sellers, and most car sellers do say that they were able to sell their car during the initial 30 days of listing. This platform currently only operates in select cities in California, so it is not that surprising that there are not many reviews available from customers who have used this service to buy or sell a car at this time. They do, however, tell their car sellers that all payments will be held for up to 7 days to ensure that the car buyer does not change their mind and arrange to return the car, so it does appear that buyers have a small window in which to return the car if something occurs to change their circumstances.Ĭustomers who would like to contact Customer Service with any questions, concerns, or complaints can do so by email at Reputation This website does not appear to post an official “Refund Policy,” per se, which is not uncommon for a company that deals with vehicle sales. However, the goal of was always to move away from this kind of earnings structure and to instead earn their money from the different optional services they provide to car owners and sellers, such as mechanical or body work. When this company launched, they announced that their car sellers would be guaranteed a minimum sale amount, and when they sold a car for more than the guaranteed amount, this profit would be split between and the seller. What sellers will pay for this platform to manage their car sale is a little less clear. Using this website to look for cars that are currently for sale and which you might be interested in buying is completely free of charge. Shift promises to carefully review service records, vehicle history reports, and any other important ownership details. They also offer their buyers the benefit of knowing that every car which is sold on the Shift platform has gone through a 150+ point inspection, which all customers will have access to. They will also manage the pricing negotiation if a customer is interested in making an offer. ![]() Then, if you agree to the sale Shift will pick up the vehicle and transfer payment via ACH bank transfer.įor car buyers, a employee will physically bring the car to your homes facilitate a test drive and answer all questions. After this evaluation you may get an adjusted value estimate if needed.
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